GLYDE Privacy Policy
[V1.2]
Last Updated: August 26, 2025
Welcome to GLYDE.
This Privacy Policy describes how Shenzhen Kuaiku Innovation Information Technology Co., Ltd. (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit smarthairclipper.com or use our services, including reservations and waitlist sign-ups.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide: name, email address, and any other details you submit when joining the waitlist, making a reservation, or contacting us.
Usage Data: information such as IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and Tracking Data: collected via tools like Google Analytics, Meta Pixel, and Mixpanel to understand website usage and improve performance.
2. How We Use Your Information
We use collected information for purposes including:
Sending service updates, reservation confirmations, or important notices.
Sending promotional or marketing communications only if you have opted in via checkbox. You may unsubscribe at any time.
Improving our website, services, and customer experience.
Compliance with applicable laws and regulations.
3. Data Sharing and Disclosure
We may share your personal information with trusted service providers (such as Formspark and Typeform for form submissions, or analytics providers like Google Analytics, Meta Pixel, and Mixpanel) who process data on our behalf and under our instructions. They are not permitted to use your information for their own purposes. We do not sell personal information to third parties.
4. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including China, the United States, and the European Union, where our service providers are located. When we transfer personal data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms, to ensure your data remains protected. We only transfer data internationally where it is lawful to do so.
Depending on your location, you may have rights under GDPR or CCPA, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us at timchen@smarthairclipper.com. We will respond within the time period required by applicable law.
5. Data Retention
We retain your personal data for as long as necessary to provide services, comply with legal obligations, and for other legitimate business purposes. In most cases, we will not keep data longer than two (2) years without renewed consent, unless a longer period is required or permitted by law. You may request deletion of your data at any time.
6. Cookies and Tracking
We use cookies, pixels, and tracking technologies to improve website functionality, analyze trends, and deliver relevant advertising. You can disable cookies through your browser settings, but some features may not function properly.
7. Children’s Privacy
Our services are not directed to individuals under 16 years old. We do not knowingly collect data from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will promptly delete such data. We also do not knowingly target or market our services to children.
8. Your Rights
Depending on your location, you may have the following rights under GDPR or CCPA:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your data.
Restriction/Objection: Restrict or object to our processing of your data.
Portability: Request transfer of your data to another provider.
Opt-out: Opt out of marketing communications at any time.
To exercise these rights, please contact us at timchen@smarthairclipper.com. We will respond within the time period required by applicable law (usually 30 days under GDPR).
9. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission or storage can be guaranteed to be 100% secure. In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “Last Updated” date revised accordingly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Shenzhen Kuaiku Innovation Information Technology Co., Ltd.
Room 2, 7th Floor, Block C1, Creative City, Xianke Road,
Xili Street, Nanshan District, Shenzhen, China
Email: timchen@smarthairclipper.com
